Shipping policy
Shipping Policy
At Musk Al Hamd, we aim to process and deliver your order as quickly and securely as possible.
Order Processing
Orders are generally processed within 1–2 business days after the order is placed.
Orders are not normally processed or dispatched on public holidays. Processing times may be longer during sales, promotions, or periods of high order volume.
Delivery Time
-
Karachi: 1–3 business days
-
Rest of Pakistan: 3–5 business days
Delivery times are estimates and may vary depending on the customer's location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Applicable shipping charges will be displayed at checkout before you complete your order.
Shipping charges may vary depending on the delivery location and order details.
Cash on Delivery
Cash on Delivery (COD) is available for eligible orders within Pakistan.
For COD orders, the customer must pay the complete order amount in cash to the courier upon delivery.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, phone number, and other required contact information.
Musk Al Hamd will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Delivery Delays
While we work with our courier partners to deliver orders within the estimated timeframe, unexpected delays may occur due to weather, public holidays, courier service issues, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping or the status of your order, please contact Musk Al Hamd using the contact information provided on our website.
We appreciate your trust in Musk Al Hamd and thank you for choosing us.